At HelloPresets, we firmly believe in the quality of our digital presets. Despite the digital nature of our products, we understand the importance of trust and customer satisfaction. For this reason, we offer a "money-back guarantee."

If you are not completely satisfied with your purchase, we invite you to request a refund within 7 days of purchase. All we ask in return is that you fill out a brief form explaining the reasons for your dissatisfaction. This not only helps us process your refund quickly but also provides us with valuable feedback to continuously improve our products and services.

Your opinion is essential to us, and every piece of feedback helps us refine our offerings and ensure that our presets always meet your expectations.

To proceed with your refund request, please fill out the following form "HelloPresets Refund Request Form" with your details and the required information:

Personal Information:

• Name: [Enter your full name]
• Email: [Enter your email address]
• Order Number: [Enter your order number]

Refund Details:

• Purchase Date: [Enter the date of your purchase]

Reason for Refund:

• Why are you not satisfied with the product? [Describe in detail what did not meet your expectations.]
• Was the product as described on our site? [Yes/No]
• What can we improve? [Provide specific suggestions on how we can improve our product or service.]

Additional Information:

• Any other comments: [Any additional comments you wish to share.]