Faqs

Welcome to our FAQ section, where you will find answers to the most common questions regarding our products, the services we offer, and our shop policies. We have collected this information to make your shopping experience and use of our services as smooth as possible. Here you will find solutions to your concerns and curiosities, so that you can fully enjoy all that our shop has to offer. If you don't find the answer you are looking for, please do not hesitate to contact us directly. We are here to help you and provide you with the assistance you need to ensure you have a pleasant experience with us.

We are selling Lightroom presets. It's a digital filter that will help you edit your photos in one click from your phone / Tablet or Computer.

Yes, you can use the presets through the free Lightroom app. No need to have a computer. And no need to pay anything extra.

Yes all our products are a 1 time payment only with a lifetime access

In our individual packages, you'll discover a assortment of 10 presets, each crafted with care. Now, when it comes to our bundles, they're a treasure trove overflowing with even more presets, a collection that goes beyond imagination. The precise number of these gems? Fear not, for it awaits you in the detailed description of each product.

Within the downloaded *.zip file, housing the purchased presets, you'll also discover a PDF file encompassing all the instructions for installation on your device.

Due to the digital nature of our products, we unfortunately do not provide refunds once they have been downloaded.

(Except double purchases of course)
If you have any questions about your purchase, please contact me at info@hellopresets.com and I will be happy to help you.

The presets are digital!

You will download them immediately after payment or from your unique order link that you will receive via email after purchase.

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